MEMBERSHIP HOLD REQUEST
1. As stated in our membership agreement, you have the option to put your membership contract on hold. We understand things come up and we’d like to do what we can to help. We cannot retroactively apply membership holds, so please submit your hold request prior to your membership hold start date.
2. Prior to submitting your membership hold request, please review the Membership Agreement terms below. We also offer membership holds for long term travel scenarios.
MEMBERSHIP HOLD POLICY: If you will be absent from the above listed facility for more than 30 consecutive days, you may request that your membership be placed on hold for circumstances such as injury, illness, work-required travel, and job loss. You may be required to show proof of the hold-request circumstances satisfactory to the above listed facility. You must provide such proof, if requested, to the above listed facility no later than seven business days before your next billing date to avoid being charged. Membership holds will be granted at the sole discretion of the owner. Members may put their membership on hold, in one calendar month increments, for up to three calendar months per year for a fee of $35 per freeze request. This freeze charge will not be collected in the event of a disability as described in the Notice of Consumer Rights section. Notice of freeze must be given by email to amanda@a2o-fit.com no later than seven business days before your next billing date.
Placing your membership on hold means that you will not have access to all of the above listed facility for the duration of the hold and you will not be billed for the duration of the hold. Your Assigned Commitment will be suspended for the duration of the hold and will resume when the hold terminates. (For example, a member with a twelve-month Assigned Commitment asks for and is granted a one-month membership hold before month ten begins. When the hold terminates, she will have three months remaining to complete her Assigned Commitment.)
3. The a2o Fit: Home of CrossFit Panthera management team has the right to approve or deny all membership hold requests. All membership payments are non-refundable.
4. Upon expiration of the hold period that you select below, your account will automatically reactivate.